Making personal contact with your markets:
Let us be the VOICE behind your Internet Marketing campaign.
Adlands contact centre division co-ordinates both Internet Marketing and e-Internet Marketing opportunities which can be used as stand-alone services or as part of your integrated Internet Marketing campaign.
Our competitive edge is the combination of our state of the art telephony and call flow management technology (link to technical specification?) supported by our fulfilment and distribution services, allowing clients to access a fully integrated, cost effective service through one provider. It is this ability to provide a total package, which moves us beyond the sole provision of call centre services and differentiates us from every other call centre in Scotland.
We can provide 24 workstations deploying call centre staff, all of whom are highly trained and experienced in manning promotional hotlines, respond to queries and process out-bound and in-bound calls. We can also alter our staffing levels to coincide with the volume of calls and the peak times. Meet the Team.
Adlands offer the full range of promotional telephone and fax numbers including low call, national rate and premium numbers. We can also provide a complete fulfilment service, which allows you to provide a fully integrated solution. This way your customer can choose how they respond to your offer: by email, by phone or post.